- Screensave crashes laptop with cisco receiver open install#
- Screensave crashes laptop with cisco receiver open windows#
You may also want to test your laptop from a different location to prove that the problem is not specific to your local network. I think I would start troubleshooting by testing with another device to see if the problem persists. XenApp/XenDesktop is usually fairly tolerant of slow links but a complete lack of networking will be seen as the application or desktop freezing and then you might get an error message telling you that the network connection failed. I can't think of anything else running that could possibly be causing any conflict.Ī freeze while in a session Is typically indicative of a network disconnect.
Screensave crashes laptop with cisco receiver open windows#
The only thing that I can think that is running in the background would be iCloud Photos for Windows but this wouldn't be doing too much over the web other than downloading any recent photos/videos I have taken since I last used my laptop. It certainly does point to something odd happening on my laptop but I can't nail down why every know and then it seems to become so unstable and what is affecting it working/not working. I am on the latest version of Receiver/Workspace and have indeed tried previous ones. However this time I left it 5 or so minutes after the failure and came back to it, I clicked on the same desktop and it loaded and seems to be working (I have just gone back to the session and clicked on something and it has crashed again). I restarted a third time and left it time for everything to boot up on my laptop and it crashed again. I restarted the laptop again and it crashed out again at the same point after a few seconds. However today it has started to "crash" again. The last few days it has again been working fine even when I have restarted my laptop each day. Again it tends to "crash"/close itself down after a few seconds. If I again click on the same one as before it again opens a new window for that virtual desktop and picks up where my last session was up to when it crashed. I am therefore then back to my web browser with the available laptops. The desktop window, freezes, goes a white/grey colour and then closes itself down. May issue occurs after a few seconds or when I try to do an action. I then click on one and then that desktop environment loads in a new window. On my personal laptop I browse to my companies to log into their Virtual Workplace via Citrix Receiver. If Receiver is simply disconnecting from the remote system and shutting down, it certainly appears as though the problem is with that workstation and nothing to do with the remote system and infrastructure. I'd suggest to begin with that you make certain you have the latest version of Receiver/Workspace and that your system is otherwise stable. You say it crashes but you when you reconnect, the remote system apparently has not 'crashed' or rebooted? Are we correct to assume that's what happening is that your connection to the remote system is where the 'crash' occurs? Just to note if relevant on the laptop I have this working on I am running the same Receiver equivalents but with the following additions
My laptop is new and it'd be a real shame to have to invest in a new one but I simply can't figure this one out. I've had some experts look into this and they can't figure it out and so I am borrowing a friends laptop to work. What's interesting is that I sometimes get everything working after a re-install but then when I reboot my laptop it then starts crashing again.
Screensave crashes laptop with cisco receiver open install#
I completely uninstall all the Citrix programs and then I install the programs.
I have tried the old receiver, the old receiver updated and with Citrix Workspace and I get an issue on each. What is very strange is that it occasionally works. I have confirmed this is only an issue when on my laptop:ĪMD A8-6410 APU with AMD Radeon R5 Graphics 2.00 GHz I click on the desktop again it open up to the point of last crash and then crashes again. When opening a virtual desktop it boots up and then after a few seconds and after a few things like Skype have loaded it crashes when I first move the mouse/click on things.
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